1.Free shipping by China Post Air Mail or E-packet:usually 16-35days if the package less than 2kgs).
2. DHL / FEDEX / UPS / EMS / TNT: usually 5-10 workdays.
About Feedbackout Feedback
Question: I am not sure about the size ?
Answer: Do not worry,please tell us the size of your dog , we will suggest the size for you !
Question: When will you send my order ?
Answer: We usually send your order out in 2-5 days.
Question: Would you please low value on my parcel ?
Answer: Yes,We usually do this.
Question: When time is ending and I do not get my parcel,What should I do ?
Answer: Send us a message to extend the protection for you.
Question: When I get the parcel,the item is broken or have other problems.What should I do ?
Answer: Please contact us as soon as possible and 1-2 days later to give you a reasonable satisfaction with the solution.
- Most items we will ship within 2-4 workdays after payment.
- Free shipping for most of countries.
- Shipping method
- We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries.
- If you have not received the item within the protection delivery time, please contact us, we will check it and reply you as soon as possible.Our goal is customer satisfaction!
- Your early confirmation will be highly appreciated after receiving the items.
- Once you have received your product, please take a moment to leave us a positive feedback(4 or 5 stars).
- If you are not satisfied with it, before you leave the negative feedback (1 or 2 stars) please let us know first, and we can help you solve the problem until you satisfied with it.
- If you are not satisfied with your purchase, you can exchange the item. The buyer is responsible for all further shipping fees.
- If the products have any problem , pls contact us within 24 hours after receipt.
- Please Note: Returned item has to be new and in original condition
- Should returns be required:
- Contact us via message or email or trade manager
- Provide as much detail as possible about the problem you are having.
- Return the item for the agreed exchange or refund.